November 29, 2015
THE USE OF TWO WAY RADIOS IN THE HOTEL INDUSTRY
In the hospitality business, improving customer service, increasing staff productivity as well as enhancing efficiency is always believed to be a winning strategy. One of the surest ways of streamling operations in the hospitality business is by ensuring your team is well equipped with better ways of communication. 2 way radios are cost-effective, easy-to-use as well as a proven solution that can be very effective in optimizing efforts in food service, customer service, housekeeping, engineering, maintenance, valet, security and transportation as well.
The level of success that you can achieve in your hotel basically relies on the fundamental brickwork that you lay down for your hospitality business. These fundamentals include exceptional customer service, attention to detail, and rapid responses to your customers’ needs. Whether your hotel staff members are responding to the guest requests or the concierge team is communicating with one another other, 2 way radios are proven to offer the best functionality. With clear audio systems and quality handsets, these Two way radios are capable of helping staff members improves their efficiency and productivity.
Quick, discreet and efficient communication strategies should be the main priorities for any businesses within the leisure and hospitality sectors. Small hotels, guest houses, health clubs and small leisure operations are well-suited to analogue Two way radios. In such businesses, Two way radios are needed to pass any form of information between many staff members, get updates of conditions in different areas of the business or even monitor activities within the premises. In addition to supplying analogue Two way radios to various businesses, 2wayradionline.co.uk also supply waterproof radios for different swimming pool areas or specially toughened 2 way radio models for outdoor activity centres.
Large hotels and leisure complexes like the golf courses and gyms usually require digital Two way radio systems, which are capable of working over greater distances. The need to install complex digital systems to enhance radio coverage only arises if the distances are very large or there is a lot of concrete (for instance high-rise hotels). In a bid to keep Two way radios unobtrusive especially at corporate events and in public, the use of earpieces can make radio communications covert and help keep sensitive information out of public knowledge. Added benefits can include incorporating building management intelligence into the radio system; for instance a message can be sent to the control centre automatically when any given lift breaks down or the fire alarm is triggered.
Accommodating a lot of guest can leave you with a lot of things to do and coordinate. All this can be made quite easy on your part and that of your hotel staff members through the integration of hotel-based Two way radios into your workflow. Having 2 way radios in your hotel can smooth your path to guest satisfaction. In addition, it allows you to build a great customer loyalty base as it allows your staff members to present a professional image which is backed by a rapid response to any guest requests.
Digital and Analogue Two way radios are already in use at some of the most exclusive and largest hotels, resorts and casinos all over the world. The digital and analogue 2 way radios and systems used in these resorts, hotels and casinos to keeps the guests feeling safer and also significantly enhance customer satisfaction and operational efficiency. For instance, the management of your hotel can make sure that the housekeeping department is capable of prioritizing the type of rooms that are meant to be prepared first which in turn helps housekeeping departments to contact stores and laundry for additional guestsâ amenity kits, linen and so on. The same also applies to the safety and security within the hotel building and its grounds, so in the event of security breaches or in emergency situations where safe and fast movement of a large number of people will have to be managed. With Two way radio stations installed in your hotel buildings, you will be able to enhance the security of all your guests as well as staff in case of any emergency situation that arises